Product & Pricing Information

Out of Stock

Stock levels on our website are updated on a real time basis. However, in rare cases, where another customer may have checked out the same item to purchase at the same time as you, we will notify you within 2 business days that we will not be able to deliver the item to you. We will happily provide you with an exchange for another item or a full refund (including any paid delivery charges) to be credited against your original method of payment.

Prices

All prices shown are in Australian dollars (AUD), inclusive of Goods and Services Tax (GST).

Promotions

During the course of the year we may offer promotional discounts to you. Details of these promotional discount will be advertised on our home page, as well as other social media sites, like Facebook.

In most cases, prices shown on the product page will include the discount (the price indicated will be the final price that you pay), unless otherwise specified, in which case, the final price and discount will be shown in your checkout bag.

END OF SEASON CLEARANCE SALE - OVER 70% OFF, FROM $20
Enjoy over 70% off the recommended retail price of selected items. Final prices are marked on each product page, and start from just $20. Offer available until further notice, or whilst stocks last. This offer cannot be used in conjunction with any other offer or discounts, including the new subscription coupon code.

Coupon Codes

From time to time, we may send special offers (such as the subscription $10 coupon code) where you can use coupon codes.  Coupon codes entitle you to receive a discounts on items, subject to certain terms and conditions.

To use a coupon code, simply type in the code into the “Vouchers” box at check out.

Any discounts or  $ credits offered under the coupon code will be applied after all other promotional discounts.  Please ensure you read the relevant Terms and Conditions for the respective coupon code before use.

In most cases, although the coupon code may be generic, it may only be used once by the same user, subject to its terms and conditions.  If we suspect that an order has been placed where a coupon code has been misused or in violation of its terms and conditions, Simply Kate reserves the right to cancel the order placed.  Should the order be cancelled, we will refund the purchase amount paid (including any shipping charges) against your original means of payment.

NEW SUBSCRIPTION COUPON CODE $10 CREDIT

We are offering a free $10 coupon code for first time subscribers to our newsletter.  To receive the $10 coupon code, please provide your email address on the home page of our website: www.simplykate.com.au

Your $10 coupon code can be used on orders of $49 or over, unless otherwise stated in the terms and conditions of any special offers/promotions that Simply Kate may run from time to time.  

Once you register your email address with us, the $10 coupon code will be sent to your nominated email address within 24 hours of registering.  If you cannot see the email in your inbox, please make sure you check your spam or junk folder in your email account.  If you are still having problems locating the email with your coupon code, please contact us via email.

This is limited to 1 free $10 coupon code, per subscriber.  You are required to use your $10 coupon code within 30 days from the date of the email notification of the code.  Please note your $10 coupon code is only available for use once by you. Please note, your new subscription coupon code is not transferrable to another subscriber or user, and it cannot be redeemable for cash and it is not a negotiable instrument.  It can only be redeemed by the subscriber to whom the coupon code was issued.

Vouchers

In other circumstances, we may issue you a voucher for your use (for example, if you request an exchange for an item that is unavailable and a refund is not an option).  Unlike coupon codes, vouchers are unique to the user and therefore can only be used by that user, subject to its specific terms and conditions.

If we suspect that an order has been placed where a voucher has been misused and in violation of its terms and conditions, Simply Kate reserves the right to cancel the order placed.  Should the order be cancelled, we will refund the purchase amount paid (including any shipping charges) against the original means of payment.